Last Updated: [10-08-2023]
1. Refund Eligibility
We aim to provide a satisfactory experience with the Service Handyman App. If you’re not entirely pleased with your purchase, we offer refunds under certain conditions.
2. Refund Period
Our refund policy covers a period of 30 days from the date of your purchase or subscription renewal.
3. Eligible Circumstances for Refunds
We grant refunds in the following situations:
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Technical Issues: If you encounter technical problems that prevent you from using the Service Handyman App as intended and our support team is unable to resolve the issue promptly.
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Unsatisfactory Service: If you’re unsatisfied with the quality or performance of our app and provide specific feedback about the issues you’ve faced.
4. Non-Eligible Circumstances
Refunds will not be provided in these cases:
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Change of Mind: We do not offer refunds for purchases made due to a change of mind or if you decide not to use the Service Handyman App anymore.
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Violation of Terms: Refunds won’t be granted if your use of the Service Handyman App violates our terms of service or acceptable use policy.
5. How to Request a Refund
To request a refund, please get in touch with our support team at [support email] within the designated refund period. Kindly include your purchase details, a description of the issue, and any relevant information.
6. Refund Process
After receiving and reviewing your refund request, we will inform you of the approval or rejection of your refund. If approved, the refund will be processed through the original payment method within 30 business days.
7. Partial Refunds
In some cases, we may consider offering partial refunds if only a portion of the subscription period has passed and you wish to cancel.
8. Contact Us
For inquiries or concerns about our refund policy, please reach out to us at [hello@servicehandyman.app].